Send us a message
Send us a message and we'll reply during UK working hours. Typical response time is 1–2 business days.
What to include
- A short description of what you were doing and what went wrong.
- The email address on your BillSend account (so we can find your data).
- If reporting a bug: the URL, browser, and any error message you saw.
- If reporting a billing issue: the invoice number or charge ID from your Stripe receipt email.